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AussieTex
Legal & GovernanceLast updated 2 Nov 2026

Refund & Returns

Our guarantees, returns process, and refund terms under Australian Consumer Law.

Last revised: October 2026

1. Australian Consumer Law Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

2. 30-Day Change-of-Mind Returns

We accept returns of unworn, unaltered garments with original tags attached within 30 days of delivery.

3. Refund Processing

Approved refunds are processed to the original payment method within 3–5 business days of inspection at our Melbourne studio.